Our Virtual Assistant Team

Melissa prefers to be called Miles. She is a graduate of BS Psychology. She has almost 5 years of experience in the BPO industry. She is extremely driven and has a knack for customer service and sales. She loves German Shepherds. She can talk about them and dogs in general for hours at a time. She is also a big food lover. Tell her what you‘re craving and she’ll give you a list of local restaurants to try in the city,

Nichole is a performance-driven individual with an English language degree. She always believed that growing and learning are never-ending and so she‘s never afraid of trying something new and expanding her horizon. As she transitions to this new journey her keenness to detail, analytical skills and ability to adapt to a fast-paced environment are the top qualities that she’s preen to carry. Life mantra "great things come from small beginnings" a goal-getter, indeed.

Fritzie Capistrano, the certified "Hugot Queen" that will definitely give you a daily dose of positivity, hugot lines, and jokes. She loves to see everyone happy and smiling. Despite being witty and clever, she is also a dedicated student that studied Computer Engineering up to her third year in college. But, she chooses to work early as a call center girl for about 8 years in different BPO industries and accept different kinds of additional jobs, such as: Wedding Singer, Freelance Tutor, Online Business, and more since she is the Bread Winner of her family. And surprise! You’ve got a bomb in-the-house. You could not stop her once she gets in the stage and holds a microphone. A comedian and a singer in one.

Marielle has a bachelor‘s degree in Computer Science and she majored in Game Development. She is working hard to finish her Master’s degree in Information Technology. Aside from finishing her MIT studies, it has always been her dream to study Robotics and Machine Learning. Someday, she believes that she will. She also believes that she is an effective leader and is very passionate about leadership. She can work well in a team or on her own. Marielle is a hard-worker. Her stress-reliever is going to the beach and traveling.

As her spectacles would say, yes, she is a bookworm of the sort. Veronica is a Registered Nurse who found solace in the office environment through administrative tasks. She has worked in various leading BPO industries in the country that established a familiarization with the US clientele which eventually led her to the budding industry of virtual assistance. With a passion for learning and an advocate of life, she seeks growth every day.

Joshua is a PC enthusiast who loves playing video games, posting memes, and anything that deals with being a gamer, looking forward to being a Streamer in the future. He is also an undergraduate in Information Technology and Medical Technology - A bit aloof and happy go lucky sometimes but will always deliver his best, also likes food and is willing to eat anything you throw at him (foodwise).

Kenneth has a Bachelor‘s Degree in Nursing. He is happily married and a father of two. He has been with a BPO company for over 4 years as a Customer Service Representative and Team Lead. He loves listening to music, playing drums and guitar. Overall, he’s a chilled guy.

Vince graduated with a degree in BS Psychology. He has almost 7 years of combined experience in the BPO industry and as a Virtual assistant. He seeks delight in learning new things and widening his skills.

The youngest of the three siblings. An undergraduate of B.S Chemical Engineering who became a BPO tenure as a Customer Service Representative. Under the same BPO company, he was hired as Employee Communications Associate and managed site-specific events he was assigned. Loves to learn something new and to add more experiences to his portfolio. He is a proud fur parent and loves to watch Animes.

A graduate of Bachelors of Science in Nursing. She’s been working online for more than 5 years, 4 years of it was as an English tutor to Chinese and Korean students, and a year of being a data encoder to an Australian company. She enjoys eating with family and friends during her free time. A fan of horror and Korean films which she enjoys with her sister while screaming their hearts out. Learning something new is one of her interests as she believes that the only constant thing in the world is change.

A food and music enthusiast with a knack for technology, anime, and games. Fygunn, seeking to broaden his skill set in other fields, finds ways to achieve productivity to minimize effort or expense. Always thinking to improvise, adapt, and overcome challenges to make the world a better place. Also prefers to be called Gun, it’s simple and easier to remember.

Janinn is an only child but she isn‘t your typical spoiled brat. In order to pay for her parents’ sacrifices in helping her finish her studies, she does her best to make them proud. Whenever opportunity comes, she always grabs it! Her passion is making art, expressing her emotions through drawing. Since she‘s a fan of k-pop, she studies Korean language by herself. She’s worked as a Software Tester and Customer Service Representative which gave her many experiences in dealing with people of different races and culture. Although an introvert, she‘s always game for anything that piques her interest, may it be something exciting or scary. She even rode all the thrilling rides of a famous theme park. Her friends tell her that she’s mysterious but that‘s what makes her interesting, no one knows what she’s gonna do next.

His real name is Ever but you can call him Kenya. He has a degree in Mass Communication. He‘s happy working in a BPO industry for more than 8 years handling Inbound/Outbound Customer Service, Technical Support, Emails, Chat, Sales and an Escalation Specialist. He is the youngest in the family but he supports them as if he is the eldest. He is beauty pageant fanatic. He love DIY’s. He loves thrift haul. You can be his friend too if you are a traveler and a chatty. He is a foodie and a milk tea addict!

Louise is an undergrad of Information Technology who always looks for ways to challenge herself and get out of her comfort zone. She may no longer grow in height, but she always strives to improve her skills to help boost her career growth.

She had previously worked for BPO companies with diverse accounts including healthcare, banking, logistics, customer care, and sales. She also knows a bit of JavaScript, CSS, HTML, and other programming languages.

When she‘s not busy feeding her hunger for knowledge, she spends time with her clingy furbaby called Four. Otherwise, you’ll see her sitting in a corner with a coffee in hand and her nose buried in a crime novel. If you do, don‘t disturb her, or she’ll come running after you with a knife.

Selina is a graduate of Bachelor of Science in Civil Engineering with Specialization in Transportation Engineering from De La Salle University. She prefers to be called by her nickname, Anya. She loves to draw, paint, cook, and bake. She was a member of the pep squad in college and was an active officer in her organization. She enjoys going out with her friends as much as she enjoys staying indoors. She loves ramen and pizza on any given day. She also dreams of opening her own cafe in the future!

Lorenz is a graduate of Information Technology and has more than 7 years of working experience as a CES Associate Consultant with SAP Concur. Considering google as his best friend, he loves using it to learn new things or whatever that comes into his mind. He is also a photography enthusiast and loves to read as well. In his free time, you may see him in the street taking some photographs or in a coffee shop having his coffee and enjoying his book.

A graduate of Hotel and Restaurant Management and has a great love for cooking.
He is hardworking and dedicated to the things he is passionate about.
When it comes to work, he is organized and keen to details. He has the attitude to always finish his tasks as fast as he can.
He is the kind of person who likes to take challenges and always hungry to learn new things.
Whenever he is free, he loves to watch movies, animes, listen to any kind of music, and play the drums.
Also, Mark is always excited for the weekend to come so he can do some cooking of his favorite dishes for his wife and his daughter.

Rozell is the only child in the family. Her friends and family call her Toi. An undergraduate student of Bachelor in Science in Customs Administration with more than 5 years of experience in the BPO industry as Customer Service Representative and Financial Risk Analyst. She is hardworking and willing to learn new things. She loves reading books, for her every book is a world where she can be transported from her bedroom to the Atlantic Ocean, even the other end of the universe.

A Bachelor’s degree holder in Science in Business Administration, Marie Joy is a Creative, Motivated, and Visionary woman. She is passionate about her craft. Because she loves what she does, she has a steady source of motivation that drives her to do best. In her last job, that passion led her to challenge herself daily and learn new skills that helped her to do better work. For example, she learned how to use the tools to improve the quality of her job, enabling her to unlock the potential in the field of work she is assigned to.

She loves eating, dancing, reading, traveling, Arts, and dogs.

Mariecar is an undergraduate in Bachelor of Science in Hotel and Restaurant Management. She prefers to be called by her nickname, Zhai. Her work experienced is in Government in HR and DILG Department as office staff for two years and in the BPO industry as a Collection Agent for two years as well. She has only one sibling and she’s the youngest. Her sister has her own family so Zhai is the breadwinner. She is a friendly and naughty but sweet person. She loves music, watching horror and action movies. She also loves to travel to new places especially on the beaches around the world. Challenging tasks makes her eager to learn. And her goal in life is to become a successful Businesswoman.

“THE KEY TO SUCCESS IS TO FOCUS ON GOAL, NOT OBSTACLES”

A highly motivated, passionate, and a driven type of a person, Irish, a graduate of Bachelor of Science in Business Management, loves to thrive on challenges. She believes that if something doesn‘t challenge you, it won’t change you. From working as an Assistant to a local Businessman to working in a BPO industry for over 14 years, she has developed different set of skills and has gained a lot of experience while moving into different career paths. She has worked as an Interviewer & Market Researcher, a Customer/Technical Service Representative, an Operations Supervisor, and an Account Coordinator/Shift Manager. Opting for something new and more challenging and to have a better work-life balance, Irish finds it more fun and exciting to explore the virtual world at the comfort of her home. She believes in the saying that says "Don’t limit your challenges. Challenge your limits." Cooking for her husband and kid, planting, singing, and watching romantic movies and Kseries are what makes her occupied and satisfied during her free hours.

Rachel is called "Shang" by many. She is the third of five siblings. She is a happy wife and a mother of one. She had worked in the BPO industry as a customer service representative for a year. And she had worked with three big online teaching company as a HomeBase ESL teacher to Chinese and Korean students for almost 5 years. She is currently pursuing a Bachelor‘s Degree in Marketing management. She is a hardworking, flexible, and fast learner. She can multitask as she’s used to doing. She loves to sing and dance. She is fond of playing badminton and volleyball. She loves to spend time going to the beach with her family and friends. She believes that working hard with a positive mindset will lead you to a successful life.

An undergraduate of Bachelor in Information System and the eldest in 3 siblings. Brian has 5 years of experience in the BPO industry focusing on Sales/customer service representative. A gaming enthusiast that also loves outdoor hiking. He’s open to challenges and loves to watch movies and listens to music to learn new things. Loves to talk about positive things in life and an avid K-pop and K-drama fan. A hard-working person with a positive mindset to achieve a certain goal. Definitely, an interesting person you would go coffee with.

Cathy is a graduate of BSBA major in Operations Management. She had different part-time jobs like ESL online tutor, Garena’s lead tournament marshal for Negros Occidental, and has experience working as a Virtual Assistant and as a Direct Sales Order Entry Representative in a local BPO company.

She‘s cautious, observant, a quick learner, and can work independently as well. She’s shy and a little reserved around new people but She’ll open up eventually. She likes to play video games, watch sci-fi movies, k-dramas, and animes. Everything works for her as long as it piques her interest. She also loves to visit local cafes and restaurants, A makeup enthusiast, and an aspiring artist.

His name is Jonathan Joshua Chua but you can call him Jay. He left home right after he graduated from college to pursue his dream. He’s a chef, managing restaurants and events before. He is also a real estate agent for almost a year. His hobbies are wakeboarding and cooking.

He came back home for his mom since it’s his turn to take care of her because she’s already old and sick. He’s a fast learner and can work independently with minimal supervision. He is also flexible in any job because for him, hard work beats talent when talent doesn’t work hard.

Karybb Ember Tumanda

Prefers to be called Ember, He is a graduate of Bachelor of Elementary Education, who loves to explore and learn new things in life. He has 5 years of experience working in the BPO industry in Metro Manila as a Relationship Manager handling customer care for Airlines and Finance.
He is the eldest and is very close to his family especially to his Mom.

His main goal in life is to be successful and to help his parents expand their small business.
His ultimate dream is to travel with his family.
He motivates himself with his motto “Believe in yourself, Trust in what you can do”.

Micah, also known as "Micz", loves watching Kdrama & anime, reading historical romance novels, and playing with her little sister.

As the eldest of the two, she learned to be independent and worked as a call center agent at the age of 18. With great determination and the help of her mother, she finally got her Bachelor‘s degree in Hospitality Management. She also had a 1-year internship at "The Greenbrier", a five-star hotel in West Virginia, USA. Now, a passionate Pastry Cook of her own small business, she’s maintaining a balance between being a dedicated EA and improving herself as a cake artist.

Raizza received her Bachelor of Arts Degree in 2007 and started working in the BPO industry in the same year. She started as a customer service representative for a healthcare campaign. She has done email support, some lead generation, and a little bit of data entry.

Raizza can wear that lovely smile but she can sometimes look scary with it. She has been influenced by hikers and fell in love with camping. She is an independent woman who is still looking for the formula to being a good mother and father to her son. And lastly, she does cook, and promise they’re edible.

A dedicated husband and father of one, Rayn, an undergrad of Interdisciplinary Studies, is a very hardworking and a flexible person. Having been exposed in the BPO industry for over 14 years, Rayn has gained a lot of experience which includes Interviewer/Market Researcher, Customer/Technical Service Representative, Subject Matter Expert, and a Mission Control/Workforce Analyst. He is very passionate when it comes to accomplishing a task and reaching his goal. He enjoys watching movies and TV shows with his wife and kid, playing video-games, and exploring the web.

Gemma is a simple person who takes challenges as opportunities to grow. A graduate of BA English with Specialization in Communication in Carlos Hilado Memorial State College. An artist by heart with a logical mind, she likes learning and exploring new things through new experiences placed before her. A flexible and talented person who does her best in everything she takes part of. She’s an aesthetic person who can be both serious and funny depending on the situation and most of all, a God fearing one who offers everything she does for the glory of God.

He has been a Customer Service Representative for 2 years and experienced being part of a team of experts in a certain account in the BPO Industry.
Aldren is a guy that had a positive attitude towards life. He has good aptitude skills and prefers to do smart work instead of hard work. He strives towards achieving his goals, and he’ll do his best to overcome hardships.

Jen is an undergraduate of Bachelor of Science in Physics. After college, she started her career in the Digital Marketing Agency for more than 5 years from being a virtual assistant until she becomes a Team Leader. She loves to go to the beach and enjoy sunsets & waves.

Life mantra "I greet each day as a new challenge, live in the moment, and learn every day. I do not accept the status quo and strive to move mountains and get things done. I prefer to collaborate, appreciate and respect others, and expect that at the end of the day the world will be a better place than when I found it."

A Graduate of Bachelor of Science in Entrepreneurship, a Civil Service passer, and a gaming enthusiast. Had operated small businesses in the past and worked as a customer service representative in two call center companies. An online freelancer for 2 years prior to joining VASTAFFER. Eager to learn new things and haven’t given up in someday becoming a successful businessman that serves and helps the interest of the public.

Seymour has 4 years of combined experience in the BPO industry; that would be as a customer service representative, sales analyst, lead generation specialist, and as a virtual assistant. Seymour is eager to learn new skills and he is very strict with his attendance. He’s also very competitive, a team player, and loves to motivate others.

A web developer for 5 years with a BS in Information Technology at STI College Lucena. Mark’s passion is taking care of dogs - specifically American Pit Bulls. He is very comfortable with PHP, HTML, WordPress, CSS, and internet marketing integration.

He’s a passionate web designer with a BS in CPE "Computer Engineering". He is constantly enhancing his skills and experience to work on a wide variety of Graphic and Development. Professional experience include previous titles in his past life: Graphics Designer | Website Designer & Developer| Video Editor & Visual Effect Production.

Al Fearer is originally from Boulder, CO, USA. He studied classical music for 10 years and traveled internationally with orchestras, but these days his passions lie in growing his business and experience as a freelance writer. An artist through and through, Al has also taken a lifelong interest in cinema, stand-up comedy, and nearly any other form of creative endeavor. He loves cats, men’s formal wear, and eggs benedict.

Tobi is a fun guy with many hobbies. He holds a BA Psychology degree which he plans on taking a master’s for in the future.

He helped manage an FM radio show that started as a college club activity; it previously aired locally on weekday nights. He worked as the radio show’s assistant audio editor for 5 years before moving on to other goals.

He enjoys collecting, model building, boardgames, table-top roleplaying, and is willing to experience more. This willingness also extends to his work.

A full-fledged father, guitarist of the band, graphics designer, video editor, WordPress developer and sometimes, a computer technician. An Undergraduate of BS Entrepreneurship in Mindanao Kokusai Daigaku.

James "Kiko" Garcia is a degree holder of BS-HRM at the Philippine College of Technology Davao. A striving video editor for the team, his specialization is podcast video and audio production edits. He also enjoys adventure mountain biking, camping, and kayaking. A fast learner, with a positive attitude, Kiko is one of the rising video editor stars of the Creatives Team.

A Graduate of Bachelor of Science in Information Technology in AMA Computer College Davao, with specialized in Multi-Media. Has skills in graphic designing, web designing, video, and audio editing. Has 6 months of experience in transcribing in an online job. He loves to play computer games. A guitarist of the band. A good-hearted person. His biggest goal is to be successful in life.

This UICIAN alumni is graphic designer by profession and a musician by heart. Mark is currently based in Dubai since 2014. Being an expat and working in a multicultural environment had trained him how to be adaptable in any circumstances. It had open a wide varities of opportunites and challenging experiences to discover his potentials from admin works to digital marketing.