Discovering What Are Virtual Assistants: Benefits & Roles 

April 6, 2023

By  Jeff J Hunter

Businesses are increasingly embracing virtual assistants to facilitate their operations by providing various services. In this blog post, we will explore what are virtual assistants and how they can help you with running your business.

We’ll begin by discussing what a virtual assistant is and why businesses might choose to work with one.

In addition to that, you’ll learn about the benefits of working with a virtual assistant. You will also gain insight into best practices for hiring and managing these professionals. We’ll cover topics like communication strategies, project management tools, and tips for building strong relationships with your VA team.

Read on to find out how to choose and manage them effectively.

Table of Contents

What are Virtual Assistants?

Virtual Assistants (VAs) are independent contractors who operate remotely and provide a range of services to customers from their own residences. VAs can help busy entrepreneurs and business owners free up time for more important tasks by taking on administrative, creative, or technical duties that would otherwise take away from their productivity.


For example, if you’re an entrepreneur with a small team but need assistance managing your emails, calendar events, or even customer service inquiries – hiring a VA could be the perfect solution. A VA could be the key to enabling you to concentrate on expanding your enterprise, while they take care of routine tasks such as responding to emails, organizing calendar events, and even handling customer service queries.

VAs are also beneficial for those looking to outsource specific projects like web design or content creation. Not only do VAs offer cost savings compared to traditional hires; but they’re also flexible with their work schedule and can work at your preferred timezone.

Virtual Assistants (we’re referring to human VAs here, not AI like Siri) are the more preferable option for businesses requiring extra support beyond what automated solutions can provide. With their sophisticated skillsets, they have the ability to take on higher-level tasks such as project management or research & analysis with greater accuracy than merely using software and apps. They’re like a jack-of-all-trades and can help busy entrepreneurs and business owners save time by tackling complex problems that require human interaction – from problem-solving to providing personalized advice.

Hiring a virtual assistant is the best investment if you’re looking to maximize your output and stay ahead of the competition.

Finding the Right VA

When it comes down to finding the right VA for your needs there are several factors that should be taken into consideration including experience level, availability, cost, communication style, etc. The usual practice when searching for potential candidates is to look at multiple profiles, interview them, and hope you made the right decision by hiring the one with the most reviews from Upwork. But that’s actually not the best way to a VA.

Here at VAStaffer, we take a different approach which is a foolproof method of hiring a VA who will help you take your business to the next level.

Key Takeaway: Entrepreneurs looking to streamline their workload and gain access to a skilled professional should consider hiring a virtual assistant. VAs can be used for everything from basic admin tasks to more complex projects; so entrepreneurs looking for an experienced professional should consider taking advantage of this great opportunity.

Benefits of Hiring a Virtual Assistant

As mentioned above, hiring a virtual assistant can be a great way to free up your time and resources, allowing you to focus on the more important aspects of running your business. But that’s not the only benefit. You can gain access to numerous advantages that may help in streamlining their business operations.

Time Savings:

You’re not only saving time. In reality, by having another person working on your business, you’re actually adding more time and brain power. Now you can lay down some tasks that are taking a toll off your mental space and do the strategic planning and other higher-level tasks while making sure all the important to-dos are checked off.

Cost Savings:

If you compare hiring multiple freelancers versus hiring a dedicated virtual assistant for you, it’s actually more cost-efficient to only have a personal virtual assistant.

Flexibility & Scalability:

This is one of the reasons our virtual assistants are from the Philippines. Whether you want them to work on your timezone or give them the liberty to work on their own timezone, it’s not a problem. They’re very flexible and professional with their work schedule.

Expertise & Experience:

Here are VAStaffer, our VAs are vetted and trained to make sure you get a professional who already possesses many skills related to their field – from marketing and social media management to web design and content creation – meaning they can hit the ground running without needing much guidance from you before getting started with their work duties.

Key Takeaway: Hiring a virtual assistant can be an effective strategy to economize both time and resources while being able to adjust the amount of help depending on your requirements. With their expertise, experience, and productivity levels working remotely from home offices around the world, VAs are well-suited for busy entrepreneurs looking to get more bang for their buck.

Roles & Responsibilities of Virtual Assistants

VAs can provide a range of services, allowing their clients to dedicate more energy to other activities or objectives. From customer service support to creating content for websites and social media accounts, VAs can do it all.

One of the primary responsibilities of human virtual assistants is managing calendars and schedules. This includes setting appointments, sending reminders, organizing events, and making travel arrangements as needed. Additionally, they can conduct research into potential customers or products/services in order to help their clients make informed decisions quickly.

Virtual assistants can be a real asset to entrepreneurs, business owners, and busy executives by managing their calendars and schedules such as setting appointments, sending reminders, organizing events, making travel arrangements; researching potential customers or products/services; transcribing audio files into written documents like meeting minutes or reports; creating email newsletters that engage readers while promoting products/services simultaneously; crafting post ideas for various platforms such as Facebook and Instagram in order to capture attention from followers which will generate leads with greater efficiency.

Having a clear understanding of the roles and responsibilities of Virtual Assistants is essential for successful hiring. Now, let’s explore how to locate a suitable virtual assistant who can meet your requirements.

Key Takeaway: Virtual assistants are an invaluable asset to busy entrepreneurs, business owners, and executives by managing their calendars and schedules; researching potential customers or products and services; transcribing audio files into written documents; creating email newsletters that engage readers while promoting products and services simultaneously; crafting post ideas for various platforms such as Facebook and Instagram.

How to Find the Right Virtual Assistant

Usually, when business owners need a virtual assistant, they go to Upwork or other freelancing sites, post a job ad and conduct a series of interviews. That’s the wrong way to do it because you’ll attract VAs who juggle different freelance clients.

At VAStaffer, we make it easy for busy entrepreneurs and executives to find their perfect match from our pool of highly-qualified virtual assistants. We take into account all of these considerations when matching clients with their ideal VA – ensuring that both parties get exactly what they need out of this arrangement. Our team takes care of everything from background checks and the vetting process to training and onboarding new hires – allowing clients to focus on growing their businesses without worrying about hiring details or administrative headaches.

We take pride in hiring VAs who are trustworthy at the same time give a damn for your business. Someone you can trust with sensitive information regarding your business operations. That’s hard to come by these days but our hiring process is thorough so that we can assure our clients our virtual assistants are the cream of the crop.

For those looking to maximize efficiency and output, our VAs are also AI-trained and skilled. They know how to use AI to produce excellent content whether you use it for email or social media marketing.

Communicate Your Expectations When Hiring

No matter which type of virtual assistant you choose, it’s important that you have clear expectations set out before beginning any project together – including roles & responsibilities, timelines & milestones, communication protocols, etc. This helps ensure everyone is on the same page throughout each task so that nothing falls through the cracks. Additionally, having regular check-ins throughout each project allows both parties involved (client & VA) to stay informed about progress updates every step of the way – helping keep things running smoothly from start to finish.

Key Takeaway: Finding the right virtual assistant for your business requires consideration of experience, availability, communication style, and cost structure. At VAStaffer, we make it easy to find a perfect match from our pool of highly-qualified VAs who have been through background checks and vetting processes so you can focus on growing your business.

What Tasks Can You Outsource to a Virtual Assistant

Here are just some of the tasks a VA can help your business with:

1. Scheduling and Calendar Management

A Virtual Assistant can manage your calendar, set up appointments, book travel arrangements, and handle other time-consuming tasks.

2. Research and Data Analysis

Virtual Assistants are able to conduct research on a variety of topics for you such as market trends or competitor analysis so that you can make informed decisions quickly.

3. Email Management

An experienced VA will be able to sort through emails, respond appropriately, flag important messages for follow-up, or delegate them to the appropriate team member if needed.

4. Social Media Marketing & Content Creation

VAs are also adept at creating content for social media platforms like Facebook or Twitter in order to help promote your business online and engage with customers more effectively

Is a Virtual Assistant Worth It?

I’ve said it before and will say it again: Hiring a virtual assistant is one of the most important decisions you make as a business owner. We have a lot of clients who have put off hiring one and when they finally decided to do it, they’d wonder what made them hesitate before.

Having an experienced professional who takes care of your business will change the trajectory of your business.


What are virtual assistants? They’re your superpower. Choosing a virtual assistant is essential, so make sure they possess the necessary skills and can meet your requirements.

With the right research and due diligence, you can find the perfect virtual assistants who will make sure all of your business operations run smoothly.

Contact us today and we’ll match you with the right VA for your business.

Digital Marketing Strategist with background in Information Technology, Project Management, and Business Process Outsourcing. An expert in content marketing, search engine optimization (SEO), and dependent on Virtual Assistants to survive.

As the founder of VA Staffer, he has built a company with over 150+ virtual assistants, specializing in executive assistants and remote teams. Jeff's a master at leveraging AI and human capital to build things fast (and smart). He's a contributor to top business publications such as Entrepreneur and Forbes, and he has been featured on major news networks including ABC and CBS.

Jeff J Hunter

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