VAStaffer_Blog Header_8 AI-Powered Tools for Online Businesses

8 AI-Powered Tools for Online Businesses 

February 7, 2023

By  Joy

Artificial intelligence has changed the way we do business. It’s no longer a matter of ‘if’ AI will play a role in your business, but ‘how’ you will use it. There’s no going around it. AI is here and it’s time to adapt to it.

AI may sound intimidating but thankfully, most AI tools are very user-friendly and easy to use.

When you use AI correctly, a task that took you hours to do before can be done in a few minutes, thanks to AI. 

In a previous article, I shared several apps that you’ll need for your online business.

This one will be different as we’ll be talking not just apps, but AI-powered apps and tools that can help online businesses streamline their operations, boost productivity, and drive growth.

8 AI-Powered Tools for Online Businesses

Zendesk Chat

Zendesk Chat is a chatbot platform powered by AI that offers companies a simple-to-use and configurable solution for connecting with consumers in real time. 

One of the main advantages of using Zendesk Chat is the capability to automate time-consuming and repetitive inquiries. This means for common inquiries, customers are chatting with a bot. This frees up customer support personnel to focus on more complicated customer inquiries. As a result, firms are able to offer their clients greater service while spending less money because of increased productivity and more effective resource and customer support management.


Trello is a project management solution driven by AI that aids in streamlining workflow and maintaining organization for enterprises. Trello’s drag-and-drop UI, AI-powered automation, and real-time collaboration tools make it simple for organizations to manage projects, prioritize tasks, and keep everyone in the loop.

I have personally used Trello over the past years. I think it’s great for businesses with a small team.

Salesforce Einstein

Salesforce Einstein is an AI-powered platform that supports businesses in streamlining and automating their sales, marketing, and customer service processes. 

One of the main advantages of using Salesforce Einstein is that you can make informed decisions based on the data it provides. In Salesforce Einstein, businesses can recognize trends and make precise predictions using its capabilities like predictive analytics and machine learning.

It also offers businesses useful information regarding customer behavior and preferences. Businesses can better understand their clients and tailor their interactions to suit their unique requirements and preferences by utilizing features like sentiment analysis and customer segmentation. 


Grammarly is an AI-powered writing assistant. It’s a grammar and spelling checker tool used to improve copy.

It offers advice and corrections for word choice, grammar, spelling, punctuation, and style. It also has a plagiarism checker feature for premium users. You can use it as a standalone app or as a browser plugin. The tool’s goal is to improve users’ writing abilities in a variety of circumstances, including formal, academic, and informal writing.


Semrush is a digital marketing and search engine optimization (SEO) tool that helps companies improve their online visibility. It gives information about search engine optimization (SEO), pay-per-click (PPC) advertising, content marketing, and competitive analysis, among other things.

If you need a reliable keyword search tool, Semrush is a great choice. However, if you’re low on budget or working on small projects, it might not be a good fit for you. There are other more affordable alternatives, however, as of writing this, Semrush is the only AI-powered SEO tool.


QuillBot is a writing assistant that uses artificial intelligence and advanced language processing algorithms to change the way the text is written and make it better. QuillBot can be used to rewrite sentences, make new content, and give suggestions for grammar, spelling, and word choice.

Users can just type their text into QuillBot’s interface, and suggestions for how to improve it will be made right away. QuillBot is for students, professionals, small business owners, and anyone else who wants to become a better writer and communicator. The tool can be used to write different types of content, such as essays, emails, and articles, So whether you’re blogging or copywriting, you’ll benefit from Quillbot.


Phrasee gives businesses an easy-to-use platform that lets them make high-quality marketing copy that sounds like it was written by a person quickly and easily. The tool also gives businesses data and insights about how their marketing messages are doing in real-time, so they can test and improve them for the most impact.

Phrasee is a good fit for large companies that need sophisticated analytics.


For sure, more tools will become AI-powered over the next couple of years (or even months!) Exciting times are ahead!

How about you? What tools are you using in your business that are AI-powered? Are there any tools mentioned here that you’d like to try to make your business run better?

Here are VA Staffer, we have AI-trained virtual assistants who will help you take your business to the next level. Contact us now and we’ll help you make your business AI-ready.

Joy is a copywriter and virtual assistant in the Philippines. She's in charge of the blog content at VA Staffer, this is the type of copywriting you can expect from our incredible team.

As the founder of VA Staffer, he has built a company with over 150+ virtual assistants, specializing in executive assistants and remote teams. Jeff's a master at leveraging AI and human capital to build things fast (and smart). He's a contributor to top business publications such as Entrepreneur and Forbes, and he has been featured on major news networks including ABC and CBS.


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