Whiteboard Wednesday: Credibility & Clients S2E1 

September 15, 2016

By  Jeff J Hunter

Credibility & Client Tips for Stronger Customer Relationships Through Self-Branding

Man, I am SOOO humbled to see the success of our first Whiteboard Wednesday on Facebook Live. What an INCREDIBLE platform, as of 9-15-2016 we have over 17,000 reach hundreds of video views and breaking all sorts or barriers on our social media.

This week’s notes:

Credibility Tips:

  • BE AUTHENTIC
    1. Business is about PEOPLE
    2. STOP SELLING & start giving VALUE
    3. Get on Social Media, Blog, and network with PEOPLE
    4. Show you are PASSIONATE about what you do – if you’re not – find something else
  • BE CONSISTENT
    1. You need to develop a constant presence
    2. Want more opportunities to talk with people? Easy, post engaging content – OFTEN
    3. Are you pushing out PROMOTIONS, or are you providing an in-person experience?
  • BE DEFINED
    1. People want to know your intentions; you should always have a mission
    2. You should ALWAYS understand what value YOU bring
    3. Set boundaries – never sacrifice your principles for a sell, or it’s wrong

 

Customer / Client Relation Tips:

  • BE FOCUSED
    1. Target the RIGHT audience
    2. Understand your MARKET
    3. Develop Personas / Individual Marketing
  • BE READY TO SAY NO
    1. Some people are just WRONG for you – don’t take them, you’ll regret it
    2. Signs people are not a good fit
      1. Money
      2. Hesitations
  • Don’t “FAKE IT TILL YOU MAKE IT”
  • BE CLIENT / CUSTOMER FOCUSED
    1. Make “Out of Comfort Zone” efforts to please your clients
    2. Understand your OWN personality type or fail in 1-on-1
    3. Adapt to client needs and wants, WITHOUT spreading yourself thin

FINAL THOUGHTS: BE APPROACHABLE

TAKE BACK YOUR TIME!

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Digital Marketing Strategist with background in Information Technology, Project Management, and Business Process Outsourcing. An expert in content marketing, search engine optimization (SEO), and dependent on Virtual Assistants to survive.


As the founder of VA Staffer, he has built a company with over 150+ virtual assistants, specializing in executive assistants and remote teams. Jeff's a master at leveraging AI and human capital to build things fast (and smart). He's a contributor to top business publications such as Entrepreneur and Forbes, and he has been featured on major news networks including ABC and CBS.

Jeff J Hunter

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